Refund Policy
At PiBuyer, we strive to provide a seamless and satisfactory experience for our users. We understand that there may be instances where you need to request a refund. This Refund Policy outlines the conditions and procedures for requesting a refund when trading Pi coins with us.
1. Eligibility for Refunds
Refunds are only available for transactions made within 14 days from the date of purchase.
To be eligible for a refund, the transaction must not have been completed, meaning the Pi coins have not been transferred to PiBuyer, or the payment has not been processed.
Once the Pi coins are transferred to PiBuyer and the transaction is confirmed, refunds are not available.
2. Non-Refundable Transactions
Transactions that have been fully processed and completed.
Any fees incurred during the transaction process.
Transactions made with incorrect Buyer addresses provided by the user.
3. How to Request a Refund
To request a refund, please contact us at info@piBuyer.com with the following details:
Your full name
Transaction ID
Reason for refund request
Our support team will review your request and respond within 3-5 business days.
4. Processing Refunds
If your refund request is approved, the refund will be processed through the same payment method used for the transaction.
Refunds may take 7-10 business days to appear in your account, depending on your payment provider.
5. Changes to This Policy
PiBuyer reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and we encourage users to review our policy regularly.
We're the most trusted place for people and businesses to Sell Pi-coins And paying in dollars instead.
- Pi Buyer Inc.
For any questions or concerns about our refund policy, please contact us at info@piBuyer.com.